How Small Restaurants Can Take Online Orders Without Paying Commission Fees
If you run a small restaurant, you know the pain: food delivery platforms like Uber Eats, DoorDash, and Grubhub promise more customers — but they take 15% to 30% of every order. On a Rs. 1,000 order, you could be losing Rs. 150–300 in fees. Over a month, that adds up to lakhs in lost revenue.
But what if you could take online orders without paying a single rupee in commission? That's exactly what thousands of small restaurant owners are doing with WhatsApp ordering — and tools like OrderViaChat make it free and effortless to set up.
The Commission Trap: What Delivery Apps Really Cost You
Let's break down the real cost of using third-party delivery platforms:
💸 Typical Platform Fees
- • Commission per order: 15–30%
- • Payment processing: 2–3%
- • Marketing/promotion fees: 5–15% extra for visibility
- • Monthly subscription: Rs. 2,000–10,000 on some platforms
Total cost: Up to 40% of your order value goes to the platform — not to you.
For a small restaurant making Rs. 200,000/month in delivery orders, that's Rs. 60,000–80,000 lost to commission fees alone. That's money that could go toward better ingredients, staff salaries, or your own savings.
The WhatsApp Alternative: Zero Commission, Maximum Profit
Here's the thing: your customers already use WhatsApp. In Pakistan, India, the Middle East, and across Asia, WhatsApp has 2+ billion users. Your customers don't want to download yet another app — they want to order through a channel they already trust.
With WhatsApp ordering, the flow is beautifully simple:
📱 How WhatsApp Ordering Works
- 1. Customer opens your digital menu link (shared via social media, flyer, or QR code)
- 2. They browse your menu, add items to cart
- 3. They tap "Order via WhatsApp" — the order is sent directly to your WhatsApp
- 4. You confirm, prepare, and deliver. Zero commission paid.
How to Set It Up in 5 Minutes (Free)
Tools like OrderViaChat make this incredibly easy. Here's how:
Create Your Free Store
Sign up at OrderViaChat.com — no credit card, no monthly fees, completely free.
Add Your Menu Items
Upload photos, set prices, organize by category (Pizza, Burgers, Drinks, etc.)
Share Your Link
Get a beautiful link like orderviachat.com/store/yourname — share it everywhere.
Receive Orders on WhatsApp
Customers browse, add to cart, and checkout — the order lands in your WhatsApp. Done!
Commission-Free vs Platform Fees: The Math
| Monthly Orders | With Delivery Apps (25%) | With OrderViaChat (0%) | You Save |
|---|---|---|---|
| Rs. 100,000 | -Rs. 25,000 in fees | Rs. 0 in fees | Rs. 25,000/month |
| Rs. 300,000 | -Rs. 75,000 in fees | Rs. 0 in fees | Rs. 75,000/month |
| Rs. 500,000 | -Rs. 125,000 in fees | Rs. 0 in fees | Rs. 125,000/month |
Why WhatsApp Ordering Works Better for Small Businesses
✅ Direct Customer Relationship
You chat directly with customers. Build loyalty, handle special requests, and get repeat orders — no middleman.
✅ No App Download Required
Customers don't need to install anything. WhatsApp is already on their phone.
✅ Full Menu Control
Update prices, add specials, toggle items as "sold out" — all from your admin dashboard in real time.
✅ Works for Any Business
Restaurants, bakeries, grocery stores, flower shops — any business that takes orders.
Ready to Stop Paying Commission?
The choice is simple: keep giving away 15-30% of every order to delivery platforms, or keep 100% of your revenue with commission-free WhatsApp ordering.
Start Taking Free Orders Today
Create your digital menu in 5 minutes. No payment required. No commission ever.
Create Your Free Store →OrderViaChat is a free tool that helps small businesses create digital menus and receive orders via WhatsApp. No commissions, no monthly fees, no hidden charges.