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Sales 2026-02-08

How to Upsell on WhatsApp without Being Annoying

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How to Upsell on WhatsApp without Being Annoying

"Do you want fries with that?" is the most profitable sentence in history. You can do the same on WhatsApp, but you have to be smart about it.

The Timing is Everything

Don't upsell after they paid. Upsell when they order.

Bad: Sending a generic blast to everyone.

Good: Replying to a specific order.

3 Scripts to Copy-Paste

1. The "Fresh Batch" (For Bakeries)

"Got your order for the cake! Btw, we just pulled fresh cinnamon rolls out of the oven 10 mins ago. Want me to add one to the box?"

2. The "Perfect Pair" (For Fashion)

"That dress is going to look great. We actually have a belt that matches it perfectly (pix below). Should I include it for $15?"

3. The "Free Shipping" (Universal)

"Your total is $40. If you add $10 more, you get Free Shipping. Should I add the [Product X] to get you there?"

Why This Works

It feels helpful, not salesy. You are solving a problem (getting fresh food, looking good, saving on shipping).

Ready to apply what you learned?

Join thousands of restaurant owners growing their business with OrderViaChat.