Privacy Policy

OrderViaChat ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by OrderViaChat.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or communicate with us. This may include:

• Name and contact information (email, phone number)
• Delivery address and location data
• Order history and preferences

2. How We Use Your Information

We use the information we collect to:

• Process and deliver your food orders
• Communicate with you about your orders via WhatsApp
• Maintain and improve our services
• Detect and prevent fraud

3. Data Sharing

We share your order details (Name, Address, Phone, Items) directly with the specific Restaurant/Store you are ordering from so they can fulfill your request. We do not sell your personal data to third parties.

4. Location Data

Our app collects location data to enable "Address Finding" features even when the app is in use, to facilitate accurate delivery. You can disable this permission at any time in your device settings.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@orderviachat.com.